NHTSA Complaint #10207434 — 1998 LINCOLN MARK VIII SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS

Complaint Details

ODI Number	10207434
Vehicle	1998 LINCOLN MARK VIII
Component	SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
Date of Incident	June 1, 2007
Date Filed	October 30, 2007
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NM

Consumer Description

TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE LOWERED WHEN HE SHUT OFF THE ENGINE. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE CONTACT FELT THAT THE FRONT SUSPENSION WAS DEFECTIVE. HE STATED THAT THE FAILURE WOULD MAKE IT IMPOSSIBLE TO STEER THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. THE CONSUMER STATED THE DEFECT HAS BEEN DIAGNOSED AS A FAILURE OF THE AIR SUSPENSION SYSTEM WHEREIN ONE AIRBAG HAD DETERIORATED FAILED WITH A LEAK OR HOLE. THE CONSUMER STATED THE DEFECT INVOLVING AIR SUSPENSION HAS BEEN REPAIRED WITH ALL 4 AIR SUSPENSION SYSTEM AIRBAGS. UPDATED 11/26/07 *TR

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