NHTSA Complaint #10206968 — 2000 CHEVROLET VENTURE

I HAD MY RADIATOR FLUSHED AND WAS TOLD THAT THERE SEEMED TO HAVE OIL IN MY COOLANT. I WAS TOLD BY OUR MECHANIC THAT THE HEAD GASKET HAD STARTED TO DISINTEGRATE, WHICH WAS CAUSING THE COOLANT TO LEAK INTO THE OIL. HE SAID THIS WAS A COMMON PROBLEM WITH DEXCOOL WHICH IS THE RECOMMENDED COOLANT TO BE USED IN OUR VAN. IF GM RECOMMENDS THAT THIS COOLANT BE USED, THEN THEY SHOULD HAVE TO PAY FOR THE REPAIRS. WHICH IS GOING TO COST US ABOUT $800 OR MORE IF OUR ENGINE BLOWS. WHEN WE FINALLY DO GET THE PROBLEM FIXED WE WILL NOT BE PUTTING THE RED DEXCOOL BACK IN IT, WE ARE SWITCHING TO THE GREEN, IT WAS RECOMMENDED BY OUR MECHANIC. WE CAN'T AFFORD TO FIX THIS PROBLEM RIGHT NOW WE HAVE TO WAIT FOR TAX REFUNDS, BECAUSE MY HUSBAND IS A DISABLED VET AND WE ARE ON A LIMITED INCOME.. SHAME ON GM FOR TAKING ADVANTAGE OF THEIR CONSUMERS LIKE THIS, AND I CAN SEE FROM ALL THE COMPLAINTS LISTED HERE THEY HAVE KNOWN ABOUT THE PROBLEM FOR QUITE SOME TIME. *TR