NHTSA Complaint #10206548 — 2003 FORD MOTOR HOME VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10206548
Vehicle	2003 FORD MOTOR HOME
Component	VEHICLE SPEED CONTROL
Date of Incident	September 6, 2007
Date Filed	October 22, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD STRIPPED CHASSIS GEORGETOWN MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL. SHE NOTIFIED THE DEALER AND THEY PROVIDED HER WITH A LIST OF PLACES THAT WOULD REPAIR HER VEHICLE. SHE CALLED TO SET UP AN APPOINTMENT AND WAS INFORMED THAT THE PARTS WOULD REMAIN UNAVAILABLE UNTIL OCTOBER. SHE CALLED AGAIN IN OCTOBER AND WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008. THE SPEED CONTROL SWITCH HAS NOT BEEN DEACTIVATED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 20,617. THE CONSUMER STATED ON OCTOBER 24, 2007 THE DEALER DEACTIVATED THE CRUISE CONTROL. UPDATED 11/06/07. *JB

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