NHTSA Complaint #10206404 — 2003 BUICK RENDEZVOUS

ALL 4 OF MY WHEEL BEARINGS WENT BAD BEFORE 60,000 MILES, I RECEIVED A LETTER FROM BUICK STATING THEY ARE OFFERING AN EXTENDED WARRANTY FOR THE FRONT WHEEL BEARINGS UP TO 60,000 MILES. THIS PROBLEM WAS NOT DIAGNOSED UNTIL I HAD 63,000 MILES, THOUGH 4 MONTHS AGO WHEN I ASKED MY MECHANIC ABOUT THE LOAD NOISE COMING FROM MY VEHICLE I WAS TOLD IT WAS FROM MY NEW TIRES AND I JUST NEEDED TO WEAR THE TREAD AND THE NOISE WOULD STOP. IT GOT WORSE AND I BROUGHT THE VEHICLE TO 3 MECHANICS. THE FIRST 2 BOTH SAID IT IS ALMOST IMPOSSIBLE FOR EVEN 1 WHEEL BEARING TO GO BAD WITH THIS LITTLE OF MILES AND THEY COULD NOT EXPLAIN HOW ALL MY WHEEL BEARINGS COULD BE SHOT. THEY STATED WHEN I ASKED ABOUT THE NOISE 4 MONTHS AGO IT IS MOST LIKELY THIS WOULD NOT HAVE BEEN DIAGNOSED BECAUSE NO ONE WOULD HAVE EVEN CONSIDERED WHEEL BEARINGS PROBLEMS IN A VEHICLE THIS NEW. ONE OF THE MECHANICS SHOOK MY TIRE IN FRONT OF ME A HALF AN INCH, STATING "THIS IS A HUGE SAFETY ISSUE". THE LETTER I RECEIVED FROM BUICK CLAIMED THIS WAS NOT RECALLED BECAUSE IT DID NOT POSE A SAFETY CONCERN. I DID HAVE THE FRONT 2 RECENTLY REPLACED AND THE DEALER/BUICK PAID FOR HALF THE COST, BUT REFUSED TO PAY FOR THE REAR WHEEL BEARINGS BECAUSE THAT WAS NOT AN ISSUE ON THE LETTER I RECEIVED. I RESEARCHED ONLINE AND FOUND THIS WAS REPORTED ON A NEWS STATION AND OVER 272,000 PEOPLE ARE AFFECTED BY THIS. *TR