NHTSA Complaint #10206344 — 1996 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10206344
Vehicle	1996 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	April 12, 2007
Date Filed	October 19, 2007
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED THAT THE HATCHBACK SUPPORT GATE WOULD NOT PROPERLY SUPPORT THE GLASS. ALSO, THE CHILD SAFETY LOCKS DO NOT WORK PROPERLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. SHE NOTIFIED THE MANUFACTURER AND THEY STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V137000 (STRUCTURE:BODY:HATCHBACK/LIFT GATE:SUPPORT DEVICE) OR NHTSA CAMPAIGN ID NUMBER 96V070000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 129,000.

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