NHTSA Complaint #10206241 — 1998 HONDA ODYSSEY

VEHICLE STALLS (DIES OUT) WHILE DRIVING. OWNER FINDS OUT ABOUT RECALL ITEM AS PROBABLE REASON FOR VEHICLE STALL. OWNER CONTACTS THE VEHICLE MANUFACTURER, WHICH REPRESENTS THAT RECALL ITEM REMEDY WAS COMPLETED ON A GIVEN DATE. OWNER ASKS FOR INFORMATION ON WHO REPORTED THAT THE RECALL ITEM WAS REMEDIED. VEHICLE MANUFACTURER STATED THAT INFORMATION WAS NOT AVAILABLE. OWNER DISAGREES THAT REMEDY ON THE RECALL ITEM WAS COMPLETED, THEN CHECKS WITH THE LOCAL DEALER (THE ONLY ONE IN TOWN). DEALER DOES NOT HAVE ANY RECORD OF RECALL ITEM BEING COMPLETED, THOUGH HAVE CONFIRMED THROUGH DIAGNOSTICS THAT THE PROBLEM IS BECAUSE OF THE RECALLED ITEM. NO EVIDENCE OF CENTER-PUNCH FOUND AT ENGINE COMPARTMENT VIN TO INDICATE THAT RECALLED ITEM WAS REMEDIED. WORK MUST BE DONE, AND DEALER WILL CHARGE OWNER FOR WORK (PARTS AND LABOR). OWNER FEELS THAT MANUFACTURER INFORMATION IS INCORRECT, AND THAT MANUFACTURER SHOULD HONOR ITS RECALL NOTICE TO HAVE THIS PROBLEM REMEDIED. *TR