NHTSA Complaint #10206162 — 2007 HONDA CR-V

WE PURCHASED A NEW HONDA CRV 2007 FOR MY DAUGHTER IN COLLEGE IN OCTOBER 2006 FROM ED VOYLES HONDA, MARIETTA, GA. IN APRIL OF 2007 MY DAUGHTER HAD TROUBLE STARTING THE CAR AFTER IT HAD BEEN DRIVEN AND LEFT PARKED FOR A HOUR OR MORE. SHE HAD TO CRANK THE ENGINE FOR 10-20 MINUTES BEFORE THE CAR WOULD START. WE DOCUMENTED THE PROBLEM IN E-MAIL TO THE DEALERSHIP AND TOOK THE CAR IN ON MORE THAN THREE OCCASIONS. THEY WERE UNABLE TO REPLICATE THE PROBLEM. DURING JULY 2007 WE LEFT THE CAR AT THE DEALERSHIP FOR THREE WEEKS FOR THEM TO TRY AND RE-CREATE THE PROBLEM, THEY WERE UNABLE TO DO SO. THE DEALERSHIP CONSULTED WITH THE HONDA TECH-LINE AND THEY COULD STILL NOT RECREATE THE PROBLEM. DURING THE PAST SEVEN MONTHS WE HAVE HAD THIS PROBLEM OCCURRING MORE THAN 15 TIMES TO DIFFERENT DRIVERS OF THE VEHICLE. ON SUNDAY 10-14-2007 IN FRUSTRATION I GAVE MY CAR TO MY DAUGHTER TO TAKE BACK TO COLLEGE SINCE THE HONDA CRV WAS PROVING TO BE TOO UNRELIABLE. ON THE DAY I DROVE THE CRV AND SURE ENOUGH AFTER HAVING PARKED THE CAR FOR 3 HOURS IT TOOK ME 24 MINUTES OF CRANKING TO START THE CAR. ONCE THE CAR STARTED I DROVE FOR TWO MILES AND THEN IT JUST CUT-OUT. THIS LEFT ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION FOR 3 TERRIFYING MINUTES OF CRANKING THE ENGINE BEFORE IT STARTED AGAIN. WE HAVE NOW RETURNED THE CAR TO THE DEALERSHIP AND WE HAVE A RENTAL FROM THE DEALERSHIP. THE HONDA CRV 2007 HAS PROVED TO BE VERY UNRELIABLE AND AS A PARENT I AM CONCERNED FOR THE SAFETY OF MY DAUGHTER DRIVING THIS CAR. WE HAVE LOST CONFIDENCE IN THE VEHICLE AND THINK THAT HONDA USA SHOULD NOW REMEDY THE SITUATION. IN OUR ESTIMATION THIS CAR IS A "LEMON" AND WE ARE NOW CONSIDERING OUR LEGAL OPTIONS UNDER THE GEORGIA LEMON LAW. BY ALL RIGHTS HONDA USA SHOULD REPLACE THIS VEHICLE WITH A NEW ONE. *JB