NHTSA Complaint #10206042 — 2005 NISSAN MAXIMA

TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE DEALER REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 05V512000 (SEATS:FRONT ASSEMBLY:POWER ADJUST). SINCE THE REPAIR WAS PERFORMED, THE VEHICLE HAS BEGUN TO FAIL AND THE ENGINE SHUTS OFF. THE DEALER STATED THAT THEY REPLACED TWO WIRES UNDER THE DRIVER'S SEAT. THE VEHICLE WAS AT THE DEALER FOR OVER THIRTY DAYS. THE CONTACT OBSERVED THAT THE MILEAGE INCREASED BY MORE THAN 1,300 MILES AND THE CARPET WAS DYED A DIFFERENT COLOR. SHE ALSO NOTICED HOLES IN THE SUNROOF SLIDER AND DISCOVERED THAT THE DEALER ORDERED A REPLACEMENT WITHOUT HER KNOWING. THE DEALER STATED THAT SINCE SHE WAS DISSATISFIED WITH THE REPAIRS, THEY WOULD HAVE THE MANUFACTURER REPLACE THE SUNROOF LINER. THE DEALER ALSO ORDERED A PART FOR THE STEERING COLUMN AND REPLACED THE BATTERY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES BEGAN TO FAIL AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE BATTERY WOULD NOT HOLD A CHARGE AND THE ENGINE SHUT OFF. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE SERVICE MANAGER STATED THAT THEY WOULD NOT ASSIST HER IN REPAIRING THE VEHICLE. THE CURRENT MILEAGE WAS 125,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.