NHTSA Complaint #10206021 — 2000 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10206021
Vehicle	2000 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	September 20, 2007
Date Filed	October 17, 2007
Mileage	92,865 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACTS WIFE NOTICED SMOKE RISING FROM THE REARVIEW MIRROR AFTER SHE STARTED THE VEHICLE. SHE SHUT THE VEHICLE OFF, BUT THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER STATED THAT AN ELECTRICAL SHORT IN THE WIRE CAUSED THE FAILURE AND THEY MADE THE REPAIR. THE CONTACT STATED THAT SINCE THE REPAIR, THE HEADLIGHTS WOULD NO LONGER ILLUMINATE AUTOMATICALLY. THE DEALER STATED THIS COULD CAUSE A FIRE. THE CONSUMER STATED A RECALL WAS PERFORMED ON THE CRUISE CONTROL 2 WEEKS PRIOR TO THIS INCIDENT. THE FAILURE MILEAGE WAS 92,865 AND CURRENT MILEAGE WAS 93,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR

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