NHTSA Complaint #10205940 — 2004 GMC SIERRA 1500

STEERING:COLUMN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10205940
Vehicle 2004 GMC SIERRA 1500
Component STEERING:COLUMN
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MI

Consumer Description

TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 43,000.

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