NHTSA Complaint #10205375 — 2005 FORD F-250 SD

I HAVE A 2005 FORD F-250 SUPER DUTY WHICH I BOUGHT IN JULY OF 2005 (OWN IT FOR 27 MONTHS) BRAND NEW. RECENTLY (3 MONTHS AGO) THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND THAT THEY RESET THE COMPUTER. AT THAT TIME MY VEHICLE WAS UNDER WARRANTY. MY CHECK ENGINE LIGHT CAME ON AGAIN LAST WEEK AND ONCE AGAIN I TOOK IT IN TO THE DEALERSHIP. NOW THE VEHICLE HAS 40000 MILE AND IT IS PAST THE WARRANTY PERIOD (36000). THEY ARE NOW TELLING ME THAT THE ENGINE NEEDS MAJOR REPAIR AND THAT IT WILL NEED $2600 DOLLARS WORTH OF REPAIR AND IT COULD BE MORE ONCE THEY TAKE THE ENGINE APART. I CALLED FORD CUSTOMER SERVICE TO FILE A COMPLAINT SINCE THE TRUCK IS ONLY TWO YEARS OLD AND I DON'T USE IT FOR ANY COMMERCIAL BUSINESS. I ONLY USE MY TRUCK FOR YARD WORK AND A MEANS OF TRANSPORTATION. THEY SAID THAT WHAT I NEED TO DO IS HAVE THE DEALERSHIP TAKE THE ENGINE APART (WHICH I WOULD HAVE TO PAY FOR) AND THEN THEY WOULD DECIDE IF THEY COULD DO ANYTHING. I SAID WHAT IF THE DEALERSHIP TELLS ME THAT THE TRUCK NEEDS $5000 WORTH OF WORK WHO WOULD BE RESPONSIBLE FOR THAT. THEY TOLD ME THAT IT COULD BE BECAUSE I DID NOT CHANGE THE ENGINE OIL AND THEY WOULD NOT COVER IT IN THAT CASE. I THEN TOLD THEM THAT SOME OF THE THINGS THAT THEY WANT TO REPLACE IS THE ALTERNATOR, TIMING BELT AND TIMING CHAIN. WHAT DOES ALL THIS HAVE TO DO WITH THE OIL CHANGES. THEY TOLD ME THAT THE ONLY SOLUTION IS TO HAVE THE DEALER TAKE APART THE ENGINE AND THEY WOULD SEE FROM THERE. *JB