NHTSA Complaint #10204839 — 2000 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	10204839
Vehicle	2000 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	August 1, 2007
Date Filed	October 4, 2007
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

DEALER LETTER STATING TO TAKE TO LOCAL DEALERSHIP TO HAVE RECALL FIXED. LETTER WAS SENT IN AUGUST AND EACH TIME I'VE TAKEN MY VEHICLE TO BE REPAIRED, WHICH HAS BEEN AT LEAST THREE TIMES, THERE WERE NO PARTS AVAILABLE. IT'S NOW OCTOBER 4, 2007 AND I CALLED TO CHECK ON THE STATUS OF PARTS AND THE DEALERSHIP SAYS MID NOVEMBER TO EARLY DECEMBER. MY QUESTION IS THIS, IF MY CAR CATCHES ON FIRE BECAUSE THEY NEVER GET PARTS, WILL FORD REPLACE MY VEHICLE AT THEIR COST? *JB

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