NHTSA Complaint #10204820 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10204820
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	September 20, 2007
Date Filed	October 4, 2007
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFTGATE WOULD NOT REMAIN OPEN. THE DEALER STATED THAT THE LIFTGATE SHOCKS SHOULD BE REPLACED. AS OCTOBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE IS A DEFECT INVESTIGATION OPEN FOR THE STRUCTURE: BODY: HATCHBACK/LIFT GATE: SUPPORT DEVICE (NHTSA ACTION NUMBER EA06020). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 32,000.

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