NHTSA Complaint #10204793 — 2004 FORD EXPLORER
STEERING:RACK AND PINION issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10204793 |
| Vehicle | 2004 FORD EXPLORER |
| Component | STEERING:RACK AND PINION |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,768 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | WA |
Consumer Description
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 20 MPH, THE CONTACT HEARD A HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BEARINGS WERE WORN IN THE RACK AND PINION AND NEEDED TO BE REPLACED. THE REPLACEMENT WOULD COST $400 BECAUSE NO RECALLS WERE AVAILABLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 52,768.
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