NHTSA Complaint #10204138 — 2004 NISSAN MURANO ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	10204138
Vehicle	2004 NISSAN MURANO
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	August 13, 2007
Date Filed	September 26, 2007
Mileage	58,742 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

STEEL TENSIONER BRACKET THAT HELD THE IDLE ARM ASSEMBLY IN PLACE BROKE IN HALF AND NISSAN WOULD NOT DO ANYTHING ABOUT THE PROBLEM. THEIR CLAIM IS THAT IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT IT IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART THAT COULD BECOME A SAFETY ISSUE. OBVIOUSLY THE PART SHOULD NEVER FAIL FOR THE ENTIRE LIFE OF THE VEHICLE AS IT WAS A STEEL SUPPORT BRACKET . WHEN THE PART FAILED IT ALSO DID CONSEQUENCES DAMAGE AS WELL. THIS FALLS UNDER A SAFETY ISSUE AS WELL. *JB

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