NHTSA Complaint #10203633 — 2006 LEXUS RX HYBRID
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10203633 |
| Vehicle | 2006 LEXUS RX HYBRID |
| Component | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | FL |
Consumer Description
WHILE DRIVING MY 2006 RX400H, I SLAMMED ON THE BRAKES AND MY HEEL WENT THROUGH TWO CARPETS AND THE FLOOR BOARD. MY HEEL WAS STUCK IN A HOLE IN THE FLOOR BOARD. I CAN NOW PLACE MY FINGER INTO A HOLE AND FEEL WIRES AND EMPTY SPACE UNDER THE GAS AND BREAK PATH. LEXUS HAS AGREED TO FIX THE PROBLEM FOR A FEE. (50%) THE SALES MANAGER INFORMED ME THAT THE DESIGN OF THE FRONT FLOOR BOARD HAS RIPPLES. (LIKE PEAKS AND VALLEYS). THERE ARE TWO HOLES LINED UP DIRECTLY UNDER EACH PEDAL. THE CONSEQUENCE: HEELS AND RIPPLES UNDER A FLOOR BOARD DON'T MIX.... THANK YOU FOR YOUR TIME. *TR
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