NHTSA Complaint #10203548 — 1998 FORD CONTOUR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10203548
Vehicle	1998 FORD CONTOUR
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 1, 2005
Date Filed	September 20, 2007
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR REGULARLY SCHEDULED MAINTENANCE. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED. IN 2001, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER INSPECTED THE VEHICLE AT THAT TIME AND STATED THAT NO REPAIR WAS NEEDED. HOWEVER, NOW THAT THE FAILURE HAS OCCURRED, THE MANUFACTURER STATED THAT THE RECALL WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED THE COILS SPRINGS HAVE BEEN REPLACED TWICE IN THIS VEHICLE. THE DEALER STATED REPLACED HEADLIGHT SWITCH AND CABLE IN ENGINE. UPDATED 12/12/07 *TR UPDATED 06/04/08. *LJ

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