NHTSA Complaint #10203520 — 2007 SATURN ION

UPON PURCHASE OF VEHICLE, OVER DRIVEWAY SLOPES, OR OTHER ROAD BUMPS VEHICLE HAS LOUD POPPING AND CLUNKING NOISE. VEHICLE ALSO HAS POPPING NOISE AND FEELING UNDER FEET OF DRIVER AND PASSENGER WHILE STEERING AT STAND STILL OR WHILE DRIVING...VEHICLE WHEN EXPERIENCING ROAD HAZARDS THAT CAUSE BRAKING ACTION WHILE STEERING LOCKS UP AND JOLTS FORWARD CAUSING LOSS OF CONTROL OF VEHICLE FOR RANDOM TIME AMOUNTS. ALL OF THESE PROBLEMS HAVE BEEN REPORTED TO DEALER, TAKEN IN FOR REPAIRS, (3X) EACH TIME I HAVE BEEN TOLD PROBLEM IS FIXED, PROBLEM CAN NOT BE DUPLICATED. I DRIVE VEHICLE HOME AND THE PROBLEM IS EITHER PARTIALLY BETTER FOR A COUPLE WEEKS OR NOT BETTER AT ALL. DURING THE TIME THAT VEHICLE WAS PARTIALLY BETTER FOR A COUPLE OF WEEKS A STRUT MOUNT WAS REPLACED ON A VEHICLE WITH ONLY 9,000 MILES (AFTER THE 2ND ATTEMPT TO DISCOVER ISSUE) 3RD ATTEMPT ONLY HAD A STEERING ISSUE ADDRESSED,(I SHAFT DRY AND BINDING) HOWEVER THIS HAS ONLY PARTIALLY SOLVED THE PROBLEM. VEHICLE STILL POPS, CLUNKS AND HAS ISSUE WITH LOSS OF CONTROL OVER UNEXPECTED ROAD HAZARDS WHILE BRAKING. *JB