NHTSA Complaint #10203423 — 2003 FORD FOCUS ELECTRICAL SYSTEM:IGNITION:MODULE

Complaint Details

ODI Number	10203423
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	September 9, 2007
Date Filed	September 19, 2007
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL HAS TO BE UNLOCKED FOR THE VEHICLE TO START. ON SEPTEMBER 09, 2007, AFTER MANY ATTEMPTS, SHE WAS FINALLY ABLE TO PLACE THE KEY IN THE IGNITION AND UNLOCK THE STEERING COLUMN. ON SEPTEMBER 14, 2007, THE CONTACT HAD TO LEAVE THE VEHICLE AT HER JOB BECAUSE THE STEERING COLUMN FAILED TO UNLOCK. THE VEHICLE WAS TOWED TO HER RESIDENCE. SHE SCHEDULED AN APPOINTMENT WITH THE DEALER FOR SEPTEMBER 22, 2007. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 24,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED THE IGNITON MODULE WAS REPALCED. UPDATED 12/12/07

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