NHTSA Complaint #10203333 — 2005 CADILLAC CTS POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Complaint Details

ODI Number	10203333
Vehicle	2005 CADILLAC CTS
Component	POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Date of Incident	April 1, 2007
Date Filed	September 18, 2007
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

REAR DIFFERENTIAL FAILURE OF 2005 CADILLAC CTS. *JB I HAVE A 2005 CTS AND EXPERIENCED CLUNKING WHILE DRIVING. THE CAR WAS RETURNED TO DEALER MULTIPLE TIMES WITH COMPLAINT OF CLUNKING NOISE. ALL TIMES THE CAR WAS RETURNED AND SAID TO BE IN PROPER OPERABLE ORDER. I FINALLY DECIDED TO CONTACT CADILLAC DIRECT AND WAS TOLD BY CUSTOMER SERVICE TO BRING MY VEHICLE FOR YET ANOTHER APPOINTMENT. THEY CHANGED THE REAR DIFFERENTIAL FINALLY AND STATED THAT THERE WAS COMPLETE FAILURE DUE TO LEAK OF FLUID. [SMCH FROM E-MAIL]

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