NHTSA Complaint #10203277 — 2000 FORD FOCUS

I OWN A 2000 FORD FOCUS WHICH STALLED WHILE DRIVING ON THE INTERSTATE HIGHWAY (85) BETWEEN BURLINGTON AND DURHAM, NC ON SEPTEMBER 15, 2007. THE CAR FIRST BEGAN SURGING AND LOST POWER AND LATER CAME TO A COMPLETE STOP ON THE INTERSTATE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE SHOULDER OF THE HIGHWAY BEFORE THE CAR CAME TO A REST. THE CAR LATER STARTED AND I WAS ABLE TO MAKE IT BACK HOME. I TOOK THE CAR TO THE FORD DEALER IN DURHAM AND WAS TOLD THAT THE PROBLEM WAS A CLOGGED FUEL PUMP AND IT NEEDED TO BE REPLACED AT A COST OF $750.00. I VISITED THE INTERNET AND FOUND THAT THE WARRANTY WAS EXTENDED FOR THE SAME PROBLEM ON FOCUS ASSEMBLED AT THE WAYNE AND HERMOSILLO ASSEMBLY PLANTS. THE EXTENDED COVERAGE PROGRAM IS 03N01. THE DEALER CHECKED WITH WHAT THEY CALLED OASIS AND MY CAR IS NOT INDICATED AS COVERED UNDER THE EXTENDED COVERAGE PROGRAM. WHILE THE FAILURE OF THE FUEL PUMP DID NOT CAUSE AN ACCIDENT THAT RESULTED IN INJURY I FEEL THAT I WAS LUCKY AND COULD HAVE BEEN TOWARDS THE CENTER OF THE HIGHWAY AND WOULD HAVE STALLED ON THE HIGHWAY AND THE RESULT WOULD HAVE BEEN DIFFERENT. THIS EXTENDED WARRANTY SHOULD BE EXTENDED TO INCLUDE ALL 2000 FOCUS BECAUSE CLEARLY THE PROBLEM EXIST WITH OTHER MANUFACTURING LOCATIONS AND THE DEFECT IS WITH THE FUEL DELIVERY SYSTEM AND NOT THE LOCATION OF ASSEMBLY OF THE VEHICLE. I HAVE NO WAY OF CHECKING BEHIND THE DEALER BUT THE SERIAL NUMBER. *JB