NHTSA Complaint #10203264 — 2001 FORD WINDSTAR STEERING:RACK AND PINION

Complaint Details

ODI Number	10203264
Vehicle	2001 FORD WINDSTAR
Component	STEERING:RACK AND PINION
Date of Incident	September 17, 2007
Date Filed	September 17, 2007
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 56 MPH, POWER STEERING FLUID WAS LEAKING FROM THE END SEALS OF THE RACK AND PINION, WHICH CAUSED THE POWER STEERING TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT, IN ORDER TO REPAIR THE VEHICLE, A WHOLE NEW RACK AND PINION STEERING SYSTEM WAS NEEDED TO REPLACE THE SEALS. THE REPAIR WOULD COST $600 WITHOUT ANY REIMBURSEMENT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 57,000.

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