NHTSA Complaint #10202630 — 2004 NISSAN MURANO

2004 NISSAN MURANO FRONT DOOR LOCKED WHEN CONSUMER OPENED IT. CUSTOMER STATED THAT THE DOOR STAYED LOCKED WHEN SHE OPENED THE DOOR AND REMAINED LOCKED UPON EXITING THE VEHICLE. *KB THE CONSUMER STATED ON A 95 DEGREE DAY, SHE HAD HER 5 MONTH OLD INFANT IN THE VEHICLE WHEN HER. HER INFANT STARTED TO CRY SO SHE PULLED INTO A PARKING LOT TO CALM HER DOWN WHILE EXITING THE VEHICLE TO RE-ENTER ON HER SON'S SIDE THE VEHICLE DOORS LOCKED AND WOULD NOT OPEN. THE CONSUMER STATED THAT SHE CALLED 911 AND THE FIRE DEPARTMENT OPENED THE VEHICLE BUT THE INFANT WAS CRYING HYSTERICALLY FOR 20 MINUTES AND LUCKILY THE CONSUMER HAD THE A/C BLOWING. THE CONSUMER STATED WOULD LIKE THE MANUFACTURER TO BE MADE AWARE OF THE DANGEROUS SITUATION AND TO BE REIMBURSED FOR THE FIXING THE LIFE THREATENING DEFECT. THE DEALER STATED A/C BELT WAS FRAYING. *TR