NHTSA Complaint #10202454 — 2002 DODGE RAM QUAD CAB

SUSPENSION:FRONT issue reported to NHTSA

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Crash 2 Injuries Vehicle Towed

Complaint Details

ODI Number	10202454
Vehicle	2002 DODGE RAM QUAD CAB
Component	SUSPENSION:FRONT
Date of Incident	May 20, 2003
Date Filed	September 10, 2007
Mileage	17,000 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	Yes
State	VT

Consumer Description

THERE IS A COMPLAINT ALREADY ON FILE ABOUT THE UPPER BALL JOINT THAT FELL OUT @17K MILES. THE COMPLAINT THAT I WANT TO FILE NOW IS THE LOWER CONTROL ARM THA IS FLEXING WHEN THE BRAKE IS APPLIED OR WHEN A BUMP IS ENCOUNTERED. THE TRUCK WILL JUMP FROM ONE LANE TO THE OTHER WHEN A ROUGH PLACE IS HIT AT INTERSTATE SPEED. I HAVE HAD IT TO THE DEALERSHIP ON THREE DIFFERENT OCCASIONS AND NO ONE HAS EVER HAD THE TIME TO EVEN LOOK AT THE PROBLEM. I BOUGHT THE TRUCK THE LAST DAY OF 2001 AND NOW HAVE 35K MILES ON IT .I AM AFRAID TO DRIVE IT VERY MUCH. WHEN THE FIRST COMPLAINT WAS FILED(BECAUSE CHRYSLER DENIDED ANY CLAIM) I THOUGHT I WOULD AT LEAST GET A RESPONSE THAT I FILED THE COMPLAINT BUT TO THIS DAY I HAVE NOT. ONE MORE THING CHRYSLER SAYS THAT THERE HAS NEVER BEEN AN INJURY ATTRIBUTED TO THE UPPER BALL JOINT COMING OUT OF THE 2002 DODGE 1500, WELL I SENT THEM THE COPY OF THE HOSPITAL REPORT WHERE I HAD 14 STITCHES ACROSS MY NOSE AND UNDER MY EYE. WHY HAS THERE NOT BEEN ANY THING DONE ABOUT THIS PROBLEM? MUST SOMEONE BE KILLED BEFORE SOMEONE LOOKS INTO THIS? *TR

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Other SUSPENSION:FRONT Complaints

#10395345 — April 9, 2011 — SIMULTANEOUS FAILURE OF THE INTER AND OUTER TIE RODS, UPPER AND LOWER BALL JOINTS ON A 2002 DODGE RAM 1500 QUAD CAB. ...

#10331917 — May 24, 2010 — I HAD TO REPLACE THE UPPER AND CONTROL ARMS ( BOTH SIDES) BECAUSE THE TIRES WERE WEARING UNEVEN. I DO NOT DRIVE THIS ...

#10047289 — November 20, 2003 — I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TR...

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