NHTSA Complaint #10202275 — 1999 FORD WINDSTAR

I WAS AT A STOP LIGHT AT A MAJOR INTERSECTION AND WHEN THE LIGHT TURNED GREEN I HEARD A LOUD SOUND. I TRIED TO ACCELERATE BUT MY CAR WOULD NOT MOVE FORWARD. THE ENGINE JUST REVVED. I THOUGHT I RAN SOMETHING OVER DUE TO THE SOUND SO INSPECTED GOT OUT TO INSPECT THE CAR. I FOUND NOTHING. I GOT BACK INTO THE CAR AND TURNED CAR OFF AND TURNED BACK. THE CAR WOULD NOT DRIVE. I PUT THE CAR IN REVERSE AND MANAGED TO GET OFF THE ROAD. I HAD THE CAR TOWED TO THE DEALERSHIP. I WAS TOLD BY THE DEALER SUTTON FORD IN MATTESON IL. THAT THE TRANSMISSION JUST BROKE AND WOULD COST ME $3000.00. I HAVE HAD THIS CAR LESS THEN 2 YEARS. I HAD AN EXTENDED WARRANTY THAT JUST EXPIRED A FEW MONTHS AGO. MY OBD LIGHT WAS ON BUT WAS TOLD BY THE DEALER IT WAS A SENSOR. THEY COULD TURN IT OFF BUT IT WASN'T ANYTHING MAJOR. AFTER READING ALL THE COMPLAINTS I'M SURE IT IS MAJOR. SINCE PURCHASING THIS CAR, I HAVE HAD TO REPLACE TIRES AT LEAST EVERY SIX MONTHS, MAJOR ENGINE REPAIR, ALTERNATOR REPAIR, AS WELL AS SPRING REPLACEMENT. OVERALL, I'VE PUT MORE THEN $3000.00 IN REPAIR NOT INCLUDING THE REPAIR OF THE TRANSMISSION I NOW NEED. I LOVED MY WINDSTAR BUT I AM NOW DISCOVERING THAT IT PUTS MY LIFE ENDANGER TO DRIVE IT. MY TWO KIDS WERE IN THE CAR WHEN THIS HAPPENED AND I FEARED SOMEONE WOULD HIT MY CAR. THE WORST PART ABOUT ALL THIS IS I AM UNABLE TO GET RID OF THIS CAR AS I STILL AM BUYING THIS CAR. I AM UNABLE TO REFINANCE THE DIFFERENCE. I WAS TOLD TO JUST SCARP THE CAR BY THE DEALER AND JUST GET ANOTHER CAR AS I AM EVEN MORE IN DEBT TRYING TO REPAIR THE CAR. I DON'T WANT TO RUIN MY CREDIT SO THERE HAS TO BE ANOTHER SOLUTION. I HAVE NO INKLING HOW I'M GOING TO MANAGE TO GET 3000.00 FOR A NEW CAR AND PAY MY BILLS AND FIND AN ALTERNATIVE METHOD. I REALLY WOULD APPRECIATE IT IF FORD WOULD JUST DO THE RIGHT THING FIX MY TRANSMISSION. SPLIT THE COST. I DID DAMAGE MY CAR IN THE MIST OF ALL THIS AND JUST WANT TO BE ABLE TO DRIVE TO WORK UNTIL THE CAR IS PAID OFF.*JB