NHTSA Complaint #10202241 — 2006 CHRYSLER 300C

2006 CHRYSLER 300C W/ CONTINENTAL CONTISEAL 225/60R18 TIRES W/ 23K MILES. CAR RIDING EXTREMELY POOR & WENT TO DEALER. THEY STATED TIRES EGG SHAPED & I NEEDED TO CONTACT CONTINENTAL. THEY ARE ON CONTINENTAL WEBSITE AS TIRE DEALER, BUT DIDN'T WANT TO ASSIST WITH PROBLEM. I WENT TO A DIFFERENT CONTINENTAL DEALER FROM THE SITE, WHO PULLED OFF TIRES, NOTICED 1 TIRE HAD 2 SEVERE SPOTS OF SEPARATION & 3 WERE EGG SHAPED. I WAS INFORMED BY DEALERS THAT CONTISEAL TIRES ALL HAVE POOR LIFE & THE PUNCTURE SEALANT CAUSES THEM TO NEVER STAY IN BALANCE, THUS CAUSING ABNORMAL WEAR & SEPARATION. CONTINENTAL OFFERED 50PERCENT GOODWILL RATE SAYING I WAS OUT OF WARRANTY, THOUGH TIRES RATED 60K THEY SAID IT DOES NOT APPLY TO NEW CARS. ALSO TOLD THEY DISCONTINUED THIS BRAND OF TIRE AND "HAD NEW IMPROVED REPLACEMENT SERIES" BECAUSE THEY FOUND HEMI ENGINE CARS ARE TOO HEAVY FOR CONTISEAL SOFT TIRES. I AM ANGRY IT COST ME $400 TO REPLACE TIRES THAT HAD 30 PERCENT USAGE, AS WELL AS BOTH DEALERS SAID ONE TIRE WAS READY TO SEPARATE AT ANY MINUTE & DIDN'T EVEN WANT ME TO DRIVE THE CAR HOME BECAUSE OF THE DANGER. I DO FREEWAY DRIVING AND HAVE AN INFANT IN THE BACK SEAT!! I BELIEVE THERE SHOULD BE AN INVESTIGATION INTO THIS POORLY DESIGNED TIRE & RECALL ISSUED. WHY SHOULD CONSUMERS HAVE TO SHELL OUT MONEY FOR TIRES THAT SHOULD HAVE YEARS OF LIFE LEFT?? I EVEN ASKED CONTINENTAL CUST. SERV. WHY THE 50% RATING, AND HE SAID BECAUSE 1 TIRE HAD THE SEPARATION & THE REST ONLY HAD STARTED THE PROCESS WHICH ONLY MADE MY "DRIVE ROUGH".. I ASKED "IF" IT HAD SEPARATED ON FREEWAY WHAT WOULD THEY HAVE DONE, AND HE SAID HE WOULD HAVE GIVEN ME THE LEGAL DEPARTMENT. I AM APPALLED AT THE DANGER OF THESE TIRES. I HAVE READ COMPLAINTS & THERE IS A CONSISTENT PROBLEM OBVIOUSLY & I WOULD LIKE TO SEE SOME ACTION TAKEN ON THIS COMPANY & MODEL OF TIRE. IT IS SIMPLY TOO DANGEROUS & ADMITTEDLY SO BY THE COMPANY'S REPS BY STATING THE TIRES IS TOO SOFT FOR HEMI ENGINES & THIS A COMMON PROBLEM. *TR