NHTSA Complaint #10202225 — 2005 CHRYSLER 300

I AM THE OWNER OF A 2005 CHRYSLER 300 WHICH SUFFERS FROM ELECTRICAL SYSTEM FAILURE UNDER POWER, LEAVING ME WITH NO CONTROL OVER THE VEHICLE. IT HAS BEEN INTO THE SHOP FIVE SEPARATE TIMES FOR THIS PROBLEM, AND HAS NOT AS YET BEEN REPAIRED. HOWEVER, THIS IS NOT THE MAIN COMPLAINT I AM CONTACTING YOU REGARDING, EVEN THOUGH IT IS IN ITSELF EXTREMELY HAZARDOUS. IN THIS INSTANCE, WHEN IT WAS BROUGHT INTO THE DEALERSHIP FOR ELECTRICAL FAILURE, THE REPAIR TECHNICIAN WAS PULLING IT INTO THE SHOP TO LOOK AT IT, AND THE LEFT FRONT CONTROL ARM ON THE VEHICLE SNAPPED IN TWO. UPON OBSERVATION, IT WAS FOUND THAT THE RIGHT FRONT CONTROL ARM WAS SEVERELY BENT AND READY TO SNAP. THE REPLACEMENT CONTROL ARMS ARE TWICE THE THICKNESS, AND TWICE AS HEAVY, AS THE ORIGINAL. THIS IS PROOF BEYOND A REASONABLE DOUBT THAT CHRYSLER NOT ONLY KNEW THAT THE ORIGINAL CONTROL ARMS WERE DEFECTIVE AND/OR INEFFECTIVE, BUT THAT CHRYSLER CORRECTED THE PROBLEM WITHOUT THE ISSUANCE OF A RECALL FOR THE SAID DEFECTIVE/INEFFECTIVE PART. BREAKING CONTROL ARMS ON THE VEHICLE CONSTITUTE A KNOWN VEHICULAR HAZARD THAT CAN CAUSE INJURY, DEATH, AND PROPERTY DAMAGE. I HEREBY REQUEST THAT THE NHTSA CONSIDER THIS A FORMAL COMPLAINT AND REQUEST FOR IMMEDIATE SAFETY RECALL FOR THE 2005 CHRYSLER AND ANY OTHER OF THE CHRYSLER VEHICLE(S) WHICH MAY USE THE SAME CONTROL ARMS, PART NUMBER 4782561AE, IN THE INTEREST OF SAFETY. THIS DEFECT ENDANGERS NOT ONLY THE DRIVER AND PASSENGERS OF THE VEHICLE ITSELF, BUT ALSO OTHER DRIVERS WHO MAY BE IN THE WAY WHEN THE CONTROL ARMS SNAP. WHEN I CONTACTED CHRYSLER ABOUT THE PROBLEM I WAS TOLD THAT IT WAS JUST ?TOO BAD? AND THAT I COULD NOT PROVE I HAD NOT DONE SOMETHING WHICH CAUSED THE PROBLEM. EVEN THOUGH I ADVISED THEM I KNEW THAT THEY HAD REPLACED THEIR INVENTORY WITH BIGGER, STRONGER CONTROL ARMS. UTILIZING THE ?REASONABLE PERSON? LEGAL TENANT, ANY REASONABLE PERSON WOULD UNDERSTAND THAT CHRYSLER IS TRYING TO DENY RESPONSIBILITY FOR THEIR DEFECTIVE VEHICLE. *JB