NHTSA Complaint #10201744 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10201744
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	August 20, 2007
Date Filed	September 3, 2007
Mileage	43,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

Y 2004 EXPLORER (BOUGHT IN NOV. 2004) HAS THE SAME PROBLEM WITH THE CRACK IN THE PANEL BELOW THE LIFTGATE WINDOW. THE CRACK JUST MIRACULOUSLY APPEARED ABOUT THREE WEEKS AGO. THE CRACK STARTS RIGHT BELOW THE WINDOW THEN CURVES AROUND THE RIGHT SIDE OF THE FORD LOGO BEFORE TRAVELING STRAIGHT DOWN AGAIN FOR ANOTHER 3-4 INCHES. THE DEALER STATED IT WAS NOT COVERED BY MY WARRANTY. I HAVE NOTICED A FEW OTHER EXPLORERS AROUND TOWN WITH THE SAME ISSUE. I SEARCHED THE WEB A FOUND THE SAME ISSUE AS WELL. *JB

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#10853552 — April 5, 2016 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. AFTER OPENING THE LIFTGATE WINDOW, THE CONTACT NOTICED A CRACK ON THE DRIV...

#10694705 — March 16, 2015 — HAD MY USED 2004 FORD EXPLORER FOR ONE WEEK AND THE LIFTGATE LATCHES BOTH BROKE. IF IT HADN'T BEEN FOR THE SHOCKS TH...

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