NHTSA Complaint #10201622 — 2005 SATURN L300 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10201622
Vehicle	2005 SATURN L300
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2006
Date Filed	August 31, 2007
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MY 2005 SATURN L300, HAD AUTOMATIC HEADLIGHTS AND REMOTE START INCLUDED WITH THE PACKAGE UPON BUYING. AFTER APPRX 1 YEAR, AUTOMATIC HEADLIGHTS (NOT THE RUNNING LIGHTS) WOULD FAIL TO TURN ON AT NIGHT, TURN OFF DURING DAY. COULD NOT OVERRIDE PROBLEM BY MANUALLY TURNING ON LIGHTS. ISSUE WAS INTERMITTENT. SATURN COULD NOT FIND A PROBLEM AND SUGGESTED THAT IT WAS THE REMOTE START CAUSING THE PROBLEMS. REMOTE START WAS REPLACED. SEPTEMBER 2006, HEADLIGHT ISSUE RETURNED. ONCE AGAIN, SATURN SUGGESTED IT WAS THE REMOTE START. BCM MODULE OF REMOTE START WAS REPLACED. JULY - AUGUST 2007, NO HEADLIGHT ISSUES. HOWEVER CAR HAS STARTED ON IT'S OWN ACCORD. KEY FABS WERE SITTING ON TOP OF CAR, SO THE BUTTONS WERE NOT ACCIDENTALLY PUSHED. TAILLIGHTS WOULD PERIODICALLY FLASH FOR APPRX A MINUTE. GAS GAUGE WOULD REGISTER AT EMPTY BUT UPON TURNING CAR OFF AND BACK ON AGAIN GAS GAUGE WORKED FINE. SATURN SUGGESTED THE REMOVAL OF THE REMOTE START. REMOTE START WAS REMOVED, NO REIMBURSEMENT WAS MADE, I WAS STUCK IN THE MIDDLE OF TWO COMPANIES (SATURN AND SUNROOF, ETC) BICKERING ABOUT WHO WAS AT FAULT. SOLUTION, AFTER HORRIBLE CUSTOMER SERVICE OVER A SPAN OF THREE YEARS, CAR WAS TRADED IN FOR A VOLKSWAGEN. *JB

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