NHTSA Complaint #10201318 — 2004 CHEVROLET EXPRESS 3500

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10201318
Vehicle	2004 CHEVROLET EXPRESS 3500
Component	STEERING
Date of Incident	February 1, 2007
Date Filed	August 31, 2007
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. WHILE DRIVING 5-10 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE STEERING BECAME DIFFICULT. THE DEALER STATED THAT THE STEERING IDLER ARM WAS CRACKED. THE MANUFACTURER DENIED THE REPAIR AS PART OF RECALL NUMBER 07103 BECAUSE THE CRACK ON THE IDLER ARM WAS NOT LOCATED IN THE CORRECT SPOT. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 10/09/07. *JB

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