NHTSA Complaint #10201289 — 2006 FORD F-250 SD ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Complaint Details

ODI Number	10201289
Vehicle	2006 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	August 6, 2007
Date Filed	August 30, 2007
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I HAVE A NEW 2006 FORD F-250 SD DIESEL 6.0L. THE FIRST YEAR I OWNED IT 7,000 MILES I BLEW A HEAD GASKET. IT TOOK FORD MORE THAN 5 WEEKS TO FIX IT AND 2 DIFFERENT DEALERSHIPS OF HASSLE. 6 MONTHS LATER THE PROBLEM HAS HAPPENED AGAIN. I SPOKE WITH FORD THEY GAVE ME AN APPOINTMENT 1 MONTH AFTER I CALLED TO SET THE APPOINTMENT. AFTER THAT MONTH DEALERSHIP TOOK 4 WEEKS OF MY TIME WITH MY TRUCK AND DIDN'T FIX A THING. TOLD ME THEY WERE TO BUSY TO DEAL WITH ME AND I SHOULD TAKE IT TO ANOTHER DEALERSHIP TO GET FIXED. GOT FORD CUSTOMER RELATIONS INVOLVED AND THEY HAVE DONE NOTHING. I NOW HAVE MY "UNFIXED" TRUCK IN MY DRIVEWAY WITH ANOTHER APPOINTMENT 2 WEEKS AWAY AND THAT DEALERSHIP SAYS IT WILL BE SOME TIME BEFORE THEY CAN GET TO IT. NO CUSTOMER SERVICE PLUS THEY HAVEN'T OFFERED ME ANY MONEY FOR CAR RENTAL FEES NOTHING. PLEASE ADVISE. UPDATED 01/11/08. *LJ A COMPLAINT WAS FILED WITH THE POLICE. UPDATED 12/12/07. *JB

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