NHTSA Complaint #10201217 — 2001 FORD TAURUS
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10201217 |
| Vehicle | 2001 FORD TAURUS |
| Component | SUSPENSION:FRONT:SPRINGS:COIL SPRINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | PA |
Consumer Description
TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER TO HAVE THE TIRES ROTATED AND BALANCED, SHE WAS INFORMED THAT THE FRONT AND REAR COIL SPRINGS WERE BROKEN. THE DEALER REPLACED THE FRONT COIL SPRINGS AT NO CHARGE, BUT WOULD NOT REPLACE THE REAR COIL SPRINGS. THE COST TO REPAIR THE REAR COIL SPRINGS IS $185.64 PLUS THE $59.99 ALIGNMENT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,900. THE CONSUMER STATED FEELS FORD SHOULD REIMBURSE ALL CONSUMERS FOR REAR COILS SPRINGS AND ALIGNMENT. UPDATED 09/18/07 *TR
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