NHTSA Complaint #10201122 — 2007 FORD EXPEDITION

TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE SHIFTS ROUGHLY AND MAKES A LOUD SOUND WHEN SHIFTING FROM FIRST TO SECOND GEAR OR ACCELERATING FROM A STOP AT 15 MPH. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES. INITIALLY, THE FAILURE WAS DIAGNOSED AS THE THROTTLE CABLE. THE SECOND TIME, THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE THIRD TIME, THE VEHICLE MADE A POPPING NOISE AND THE REAR AXLES WERE REPLACED. THE FOURTH TIME, THE DEALER STATED THAT THE CAUSE OF FAILURE WAS THE TRANSMISSION. THEY DEALER WOULD TEMPORARILY REPAIR THE VEHICLE, BUT THE FAILURE WOULD RECUR DAYS LATER. THE FAILURE HAS STILL NOT BEEN CORRECTED. THE FAILURE MILEAGE WAS 2,800 AND CURRENT MILEAGE WAS 14,300.