NHTSA Complaint #10200960 — 2000 DODGE GRAND CARAVAN

WE PURCHASED NEW A 2000 DODGE GRAND CARAVAN. WITHIN 2 YEARS WHILE I WAS DRIVING NOT KNOWING WHAT WAS GOING ON THE STEERING ON THE CAR WENT OUT WITH NO WARNING AND I ALMOST HIT A TREE. I FOUND THAT IT WAS THE SERPENTINE BELT. FROM THAT POINT ON I HAVE ALMOST HAD 2 ADDITIONAL ACCIDENTS BECAUSE THE BELT EITHER WAS CHEWED UP OR CAME OFF. MY HUSBAND FELT THE EXPERIENCE YESTERDAY WHEN THE STEERING WENT OUT. THIS WILL BE THE 6TH BELT PROBLEM THAT WE HAVE HAD WITH THIS VEHICLE. I HAVE CONTACTED DODGE BUT TO NO AVAIL. WHAT HAPPENS WHEN THE BELT GOES AND YOU ARE TRAVELING 60-70MPH AND YOU HAVE NO CONTROL OF THIS CAR. IS THERE ANYTHING THAT WE CAN DO? I HAVE NOT COMPLAINED BECAUSE DODGE SAYS THAT THERE IS NOTHING THEY CAN DO. THEY HAVE ADMITTED TI ME THAT THERE ARE PROBLEMS WITH THE SERPENTINE BELTS. I DID NOT EVEN KNOW YOU EXISTED OTHERWISE YOU WOULD HAVE HEARD FROM ME LONG AGO AND WE MAY HAVE SAVED A LOT OF MONEY TIME AND LUCKILY NO LIVES HAVE BEEN LOST TO THIS POINT. THANK YOU. *TR