NHTSA Complaint #10200794 — 2007 FORD EXPLORER SPORT TRAC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10200794
Vehicle	2007 FORD EXPLORER SPORT TRAC
Component	ELECTRICAL SYSTEM
Date of Incident	August 17, 2007
Date Filed	August 26, 2007
Mileage	4,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

INITIAL COMPLAINT WAS GAS MILEAGE. 12 MPG IN TOWN AND 12 MPG ON THE HIGHWAY. DEALER FOUND NO PROBLEM. MILEAGE CONTINUED TO DETERIORATE, DOWN TO 7 IN TOWN AND 12 ON HIGHWAY. THIS IS A V6 2 WHEEL DRIVE AUTO. THEN THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK, THIS HAPPENED SEVERAL TIMES AND I TOOK THE CAR IN AGAIN AND COMPLAINED ABOUT THE GAS MILEAGE AND TRANSMISSION PROBLEMS. DEALER CALLED AND SAID I HAD 2 BAD SENSORS ON THE CAR AND COULD GET IT THE NEXT DAY. CUSTOMER SERVICE CALLED 2 DAYS LATER AND TOLD MY WIFE THAT THEY HAD " FRIED" THE CPU IN THE CAR. IT'S BEEN ALMOST 10 DAYS IN THE SHOP AND NO REPAIRS. DEALER SAYS THEY HAVE TO HAVE A NEW COMPUTER MADE FOR THE CAR AND THAT ALL CPU ARE " SPECIAL" , NOT SOMETHING THEY CAN GET EVERYDAY. THIS UNIT CONTROLS EVERYTHING ON THIS CAR, IF IT WAS "FRIED" WHAT DID IT DO TO THE SENSORS ON THE CAR? *TR

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