NHTSA Complaint #10200644 — 2000 MAZDA 626

2000 MAZDA 626 LX 4-CYL MAZDA IS EXPERIENCING JERKING OR GEAR SHIFTING PROBLEM. TOOK CAR IN TO TWO DIFFERENT MAZDA SHOPS-ON FIVE SEPARATE OCCASIONS-WITHIN A 60 DAY SPAN- AND THE PROBLEM STILL WAS NOT CORRECTED OR DIAGNOSED. SPENT MORE THAN $1100 IN REPAIRS. LATER RESEARCHED ON MY OWN AND FOUND OUT THAT FORD TRANSMISSION MODEL CD4E USED IN MY MODEL CAR WAS POSSIBLY DEFECTIVE. AFTER DISCUSSING WITH MAZDA, I WAS TOLD TO JUST DRIVE THE CAR UNTIL THE TRANSMISSION COMPLETELY FAILED AND THEN HAVE IT REPLACED FOR $3000. I ASKED ABOUT HAVING A TRANSMISSION FAN INSTALLED AND WAS DISCOURAGED. MAZDA SERVICE BULLETIN 005-02 INSTRUCTS TECH'S TO INSTALL A TRANSMISSION FAN IF THE CUSTOMER COMPLAINT MATCHES THE BULLETINS DESCRIPTION. I STILL WAS NOT GIVEN ANY INFORMATION ABOUT THIS MATTER. HOW CAN MAZDA GET AWAY WITH NOT TAKING RESPONSIBILITY FOR THIS? OBVIOUSLY THERE IS A PROBLEM WHEN THOUSANDS OF MESSAGES ON THE MESSAGE BOARD ALL DISCUSS THE SAME ISSUE. THIS IS TOTALLY UNETHICAL AND SHOULD BE DEALT WITH. *TR