NHTSA Complaint #10200641 — 2003 FORD ESCAPE

MY AIRBAG LIGHT HAD BEEN COMING ON, AND AFTER SEVERAL WEEKS IT STAYED ON CONSTANTLY. I TOOK MY VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED TO HAVE IT CHECKED. I WAS TOLD THAT THE CONNECTOR UNDER THE PASSENGER SEAT FOR THE SIDE MOUNT AIR BAG NEEDED REPLACING. I WAS ALSO INFORMED THAT IF THIS WAS NOT REPAIRED, THE AIRBAG MAY NOT DEPLOY IF NEEDED! I ASKED IF THERE HAD BEEN ANY OTHER COMPLAINTS MADE TO FORD ON THIS ISSUE AND WAS TOLD THAT THEY WERE NOT AWARE OF ANY. I FEARED FOR THE SAFETY OF ANYONE THAT MIGHT BE A PASSENGER IN MY VEHICLE IF IT SHOULD BE INVOLVED IN AN ACCIDENT, SO I WENT AHEAD WITH THE REPAIR. I VOICED MY DISSATISFACTION WITH THE COST OF THE REPAIR AND WAS TOLD THAT ALL I COULD DO ABOUT IT WAS CALL THE MANUFACTURER. THIS PART COST $36.49 AND $210 FOR THE LABOR. *TR