NHTSA Complaint #10200456 — 2005 SCION TC

CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE CAR, SHE BOUGHT A TOYOTA EXTENDED WARRANTY. WE NOTICED A FEW WEEKS AFTER PURCHASE THAT THE WEATHER STRIPPING WAS DRY-ROTTING, AND WOBURN TOYOTA SAID THEY WOULDN'T REPLACE IT SINCE IT WASN'T A FACTORY WINDSHIELD. WE WERE ORIGINALLY TOLD BY MCGEE TOYOTA THAT WE COULD TAKE THIS CAR TO ANY TOYOTA DEALERSHIP AND THE WARRANTY WOULD BE VALID. WHY WERE WE NOT TOLD BY MCGEE TOYOTA WHEN SHE BOUGHT THE CAR, THAT THE WINDSHIELD HAD BEEN REPLACED? MR MURPHY SAID HE WOULD DO ANYTHING IN HIS POWER TO MAKE US HAPPY. MR MURPHY SAID HE WOULD REPLACE ALL FOUR TIRES ON THE CAR (BECAUSE WE ALSO NOTICED THERE WERE 3 DIFFERENT TIRES ON THE CAR), AS WELL AS REPLACE THE WINDSHIELD FOR US. WE PICKED THE CAR UP YESTERDAY, TO FIND HER SEATS LEANED BACK (IT LOOKED LIKE SOME TEENAGE KIDS JUST GOT DONE JOY-RIDING), TWO BUBBLES IN THE MIDDLE OF THE NEW(ANOTHER AFTERMARKET WINDSHIELD, WHICH IS NOT COVERED UNDER WARRANTY ? AGAIN!) WINDSHIELD, A LOUD SQUEAL COMING FROM THE ENGINE WHEN REVVED, AND THE CLUTCH MAKING A VERY LOUD AND NOTICEABLE SQUEAK WHEN DEPRESSED. IT SEEMS THAT WHEN WE BRING THE CAR IN FOR SOMETHING, WE LEAVE WITH 2-3 MORE PROBLEMS. WHEN ADDRESSED BY A MANAGER, IT COMES TO NO AVAIL. I ATTEMPTED TO TALK WITH A MANAGER ABOUT THOSE ISSUES, AND WHEN I REFUSED TO SHAKE HIS HAND, WE WERE ASKED TO LEAVE! THERE ARE MANY MORE ISSUES WITH THIS CAR, WHICH ARE TOO MANY TO LIST IN THIS INITIAL COMPLAINT. *TR