NHTSA Complaint #10200376 — 2002 MAZDA MAZDA6

FROM THE DAY I DROVE MY NEW 2002 MPV HOME THE TRANSMISSION MIS-SHIFTED AND BUCKED. I CALLED THE DEALER THE FOLLOWING DAY AND THEY TOLD ME THAT "THE TRANSMISSION COMPUTER WAS LEARNING MY DRIVING HABITS AND IT WOULD GO AWAY. AFTER 3 MONTHS THE PROBLEM PERSISTED AND BEGAN STALLING AT LIGHTS. I TOOK THE CAR IN AND THEY SAID THEY COULD FIND NO PROBLEM. WHEN I ASKED THEM WHAT THEY NEEDED TO REPAIR THE PROBLEM THEY SAID THAT THERE WERE NO COMPUTER UPGRADES FOR THE TRANSMISSION AND I WOULD HAVE TO WAIT UNTIL THERE WERE. A YEAR PASSED AND IT CONTINUED TO BUCK AND STALL. I TOOK THE CAR IN AGAIN AND TOLD THEM I THOUGHT IT WAS A "LEMON" AND I WANTED IT REPAIRED. THEY TOOK THE CAR AND "FIXED IT" BUT IT HAS CONTINUED TO MIS SHIFT REGULARLY. AT AROUND 25,000 MILES THE ENGINE LIGHT CAME ON AND A DIAGNOSTIC TEST REVEALED IT NEEDED NEW PLUGS. AFTER REPLACING THE PLUGS IT APPEARED TO RUN LESS ERRATICALLY. IT NOW HAS 65,000 MILES ON IT AND A DIAGNOSTIC TEST REVEALS THAT THE #5 CYLINDER COIL IS OUT. APPARENTLY EACH SPARK PLUG HAS ITS OWN COIL. I HAVE ORDERED THE COIL AND AM WAITING TO SEE WHAT PROBLEM WILL COME UP NEXT. IN OCT 2005 MAZDA SENT OUT A VOLUNTARY LABORATORY EMISSION TESTING FORM. SINCE THEY WANTED THE VEHICLE FOR 2 WEEKS AND I ALREADY DIDN'T TRUST THERE COMPETENCY I DECLINED THE OFFER. NEVERTHELESS, THIS TOLD ME THAT THEY MUST BE HAVING EMISSION PROBLEMS AS WELL. I CANNOT BELIEVE THERE HAS BEEN NO RECALL ON THIS VEHICLE FROM THE MANUFACTURER OR A GOVERNMENT REQUIRED RECALL. THE DEALER NEVER FIXED THE PROBLEM FROM DAY ONE, THE CAR IS NOW OUT OF WARRANTY AND NOW I HAVE NO RECOURSE. I HAVE LOST ALL CONFIDENCE IN MAZDA. I WILL BE CONTACTING SOME ATTORNEYS ABOUT A CLASS ACTION LAWSUIT. IT SEEMS LIKE IT WILL TAKE A FATALITY ON A FREEWAY FROM A FAILED TRANSMISSION BEFORE MAZDA OR THE GOVERNMENT WILL LOOK INTO THIS! *TR