NHTSA Complaint #10199738 — 1999 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10199738
Vehicle	1999 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 27, 2007
Date Filed	August 15, 2007
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IN FEB 2007, A NEW MOPAR SERPENTINE BELT WAS INSTALLED ON MY 1999 DODGE GRAND CARAVAN (89,000 MILES) BY A LOCAL DODGE DEALER. AFTER ONE WEEK BELT STARTED A LOUD SQUEAL. AT THE SUGGESTION OF MECHANICS I TRIED BELT DRESSINGS, SPRAYS AND WIRE BRUSH, ALL WITH NO HELP TO THE PROBLEM. ONE MECHANIC SUGGESTED I REPLACE THE PLASTIC PULLEY ON MY PROPERLY WORKING TENSIONER WITH A METAL PULLEY. THIS I DID WITH NO HELP. ALL PULLEYS WERE CHECKED AND FOUND O.K. DEALER INSTALLED ANOTHER BELT IN JUNE OF THIS YEAR. SAME PROBLEM AFTER ONE WEEK. ENDED UP GOING TO LOCAL INDEPENDENT REPAIR SHOP (NOT DEALER) AND THEY INSTALLED "KIT", WHICH CORRECTED PROBLEM. "KIT' CONSISTED OF BELT WITH GROOVES ON BOTH SIDES AND IDLER PULLEY AND TENSIONER PULLEY WITH GROOVES. PROBLEM SOLVED. THE DODGE DEALER NEVER HEARD OF THIS "KIT"....COME ON DODGE BOYS, GET WITH IT!!!! *JB

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