NHTSA Complaint #10199605 — 2003 FORD EXPLORER SPORT TRAC

I WAS GOING BACK HOME TO MIAMI AND MY CAR 2003 FORD EXPLORER SPORT TRAC CAUGHT ON FIRE AT THE EXIT OF THE MIDTOWN TUNNEL IN NEW YORK CITY. THE FIRE STARTED IN THE FRONT MOTOR AT THE PASSENGER SIDE. THE POLICE USED 3 FIRE EXTINGUISHERS BUT ALL THE EFFORT THEY DID WAS NOT ENOUGH. MY CAR WAS COMPLETELY ON FIRE. THE MOTOR, THE SEATS , ALL THE INTERIOR WAS COMPLETELY DESTROY BY THE FIRE. THE FIREMAN ARRIVED AFTER A FEW MINUTES, BUT IT WAS TO LATE. I BOUGHT THIS CAR CASH BRAND NEW FROM SAWGRASS FORD IN FT LAUDERDALE FLORIDA. I DID NOT HAVE FULL COVER AND I LOST EVERY THING.. I WAS IN NEW YORK WITH MY FAMILY AND WITH NO CAR TO GO BACK HOME.. I CALLED FORD AND THEY TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR ANYTHING THAT HAPPEN TO THAT CAR. I AM SURE THIS IS NOT FAIR TO ME OR TO ANYBODY. THE CAR WAS A 2003 AND ONLY HAD ABOUT 46,000 MILES. *JB