NHTSA Complaint #10199516 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	10199516
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	August 14, 2007
Date Filed	August 14, 2007
Mileage	51,300 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

THE LIFTGATE ON MY TOYOTA SIENNA MINIVAN 2005 HAS FAILED. THE BACK DOOR CLOSED DOWN AFTER IT LIFTS TO THE MOST OPEN POSITION. THIS IS A CONSTANT FAILURE. THE DEALERSHIP WANTED ME TO PAY FOR ENTIRE REPAIR. I CALLED TOYOTA CONSUMER AFFAIRS AND AFTER THAT THE DEALERSHIP WAS WILLING TO SPLIT THE OVER $600.00 REPAIR WITH ME. I HAVE REJECTED THAT OFFER, AM FILING THIS COMPLAINT AND AM GOING TO GO BACK TO TOYOTA CONSUMER AFFAIRS TO SEE IF I CAN GET A BETTER RESOLUTION. MY MAIN CONCERN IS THAT MINIVAN'S ARE TYPICALLY VEHICLES THAT PARENTS WITH CHILDREN HAVE. DO WE HAVE TO WAIT UNTIL A CHILD IS CRUSHED TO RECALL THIS? *TR

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