NHTSA Complaint #10198806 — 2004 FORD F-350 SD ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10198806
Vehicle	2004 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 1, 2006
Date Filed	August 8, 2007
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. THE VEHICLE HAS BEEN SERVICED FOR THE PAST YEAR AND A HALF BECAUSE IT LACKS POWER AT LOW SPEEDS. THE FAILURE WAS NOTICED WHILE DRIVING 5 MPH. WHEN THE VEHICLE ATTEMPTS TO ACCELERATE FROM A STOP, IT BARELY PICKS UP SPEED. THE FAILURE CAUSES THE VEHICLES FOLLOWING BEHIND THE CONTACT TO ALMOST REAR END HER VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY TEN TIMES FOR THE SAME FAILURE. THE DEALER KEEPS ATTEMPTING TO REPAIR THE REPLACED TURBO CHARGER AND TURBO PIPES, BUT THE FAILURE CONTINUES. THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. AN ENGINEER FROM FORD STATED THAT THEY NEEDED MORE TIME TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 33,744 AND FAILURE MILEAGE WAS 18,000.

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