NHTSA Complaint #10198546 — 2006 CHEVROLET MALIBU

I BOUGHT MY CHEVROLET MALIBU IN DEC. OF 2006. IT IS A 2006. I NOTICED THAT ANYTIME IT RAINED OR I HAD A GLASS OF WATER IN THE CAR THE SEATS WOULD STAIN DUE TO THE WATER GETTING ON THEM. I TOOK IT BACK TO MAROON CHEVROLET & THEY THOUGHT IT WAS ODD. I TOLD THEM I DO NOT WANT A CAR THAT STAINS WATER. THE SERVICE MANAGER SAID THEY WOULD CLEAN IT & SCOTCH GUARD IT & IF IT HAPPENED AGAIN, HE SAID THEY WOULD PUT NEW SEATS IN. WHEN I PICKED IT UP, THE SERVICE MANAGER ASSURED ME IT WOULD NOT STAIN WATER AGAIN & GAVE ME A PRINT OUT ON HOW TO CLEAN & WHAT TO CLEAN IT WITH FOR EACH SPILL. I TOLD HIM I'VE NEVER HAD ANYTHING IN MY CAR EXCEPT WATER. ON THE LIST HE GAVE ME WAS NOTHING IN REGARDS TO WATER STAINS ANYWAYS. WELL WE ARE IN THE RAINING SEASON NOW & IT'S HAPPENED AGAIN. I CALLED THE SERVICE MANAGER, WHO KEPT AVOIDING ME & FINALLY GOT ANOTHER MANAGER, WHO SAID THEY CANNOT GIVE ME NEW SEATS BUT WOULD CLEAN IT AGAIN. WHY SHOULD I HAVE TO KEEP BRINGING MY CAR BACK TO GET CLEANED? I'M SURE THEY ARE NOT GOING TO KEEP CLEANING IT. I KNOW SOMEONE ELSE WHO HAS A MAZDA THAT DOES THE SAME THING. I DON'T WANT TO KEEP A CAR FOR 5 YEARS THAT I HAVE TO SPEND MONEY ON ALL THE TIME TO CLEAN. I WOULD APPRECIATE ANY FEEDBACK YOU CAN GIVE. *TR