NHTSA Complaint #10198506 — 2000 FORD FOCUS

RE: NHTSA CAMPAIGN: 00V-418 - - IN JULY 2007 WE BOUGHT A 2000 FORD FOCUS WAGON AS A 2ND CAR. UPON LOWERING THE BACK SEAT TO LOAD ITEMS, THE SEAT SEPARATED FROM THE HINGE. RESEARCHING THIS PROBLEM ON THE INTERNET I LEARNED OF THE ABOVE NHTSA RECALL CAMPAIGN AND CONTACTED FORD. THEY STATE THAT NO RECALL WAS ISSUED FOR MY VEHICLE AND REFUSE ANY FURTHER COMMENT, EVEN THOUGH THE DEFECT IN MY CAR IS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. I EVEN REFERRED THEIR "CUSTOMER RELATIONS" OFFICE TO YOUR WEBSITE AS AN "FYI" BUT THEY ADAMANTLY REFUSE TO REPLY WITH ANY MEANINGFUL RESPONSE. ALTHOUGH I INTEND TO HAVE THE DEFICIENCY REPAIRED AT MY OWN EXPENSE, I AM VERY UNHAPPY WITH FORDS "STONEWALL" TACTIC AND DUE TO THE CIRCUMSTANCES I REFER THIS MATTER TO YOUR AGENCY IN THE EVENT THAT YOU MIGHT BE ABLE TO CONFIRM WHETHER, OR NOT, MY VEHICLE WAS INVOLVED IN A RECALL FOR THE PARTICULAR ITEM CITED IN CAMPAIGN NUMBER: 00V-418 AND/OR IF FORD IS IN VIOLATION OF THE RECALLS MANDATE. THANK YOU FOR YOUR CONSIDERATION. *TR