NHTSA Complaint #10198345 — 2001 JEEP GRAND CHEROKEE STEERING:COLUMN

Complaint Details

ODI Number	10198345
Vehicle	2001 JEEP GRAND CHEROKEE
Component	STEERING:COLUMN
Date of Incident	January 1, 2001
Date Filed	August 2, 2007
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

WHEN A RIGHT TURN IS MADE THE STEERING COLUMN MAKES A SOUND LIKE THE HORN IS BLOWING. FIRST REPORTED IN 2001 WHILE CAR WAS UNDER WARRANTY AND DEALER SAID HE COULDN'T REPRODUCE IT. REPORTED IT 3 MORE TIMES AND DEALER SAID HE COULDN'T HEAR IT. DEALER CLAIMED HE WOULD NOT DISASSEMBLE STEERING COLUMN BECAUSE, IF NO PROBLEM COULD BE FOUND, CHRYSLER WOULD NOT REIMBURSE THEM FOR THIS LABOR INTENSIVE WORK. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE, PARTICULARLY WHEN AIR TEMP IS ABOVE 85 DEGREES. *JB

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