NHTSA Complaint #10198253 — 2001 SUZUKI VITARA

TL*THE CONTACT OWNS A 2001 SUZUKI VITARA. WHILE IN REVERSE, THE VEHICLE ACCELERATED FROM ZERO TO APPROXIMATELY 20 MPH, WHICH CAUSED THE VEHICLE TO CRASH INTO THE CARPORT. THERE WAS SNOW ON THE ROADS AT THE TIME OF FAILURE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE CRASHED INTO THE CARPORT AND THE SHED. THE ROAD CONDITIONS WERE RAINY. THE INSURANCE COMPANY INSPECTED THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT PROVIDE THE CONTACT WITH ANY INFORMATION. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 67,000. THE CONSUMER PROVIDED MULTIPLE REPAIR ORDERS, INSURANCE CLAIMS, AND LEGAL DOCUMENTATION PERTAINING TO THIS INCIDENT, INSURANCE CLAIMS, AND RENTAL DOCUMENTS. UPDATED 08/27/07 *TR