NHTSA Complaint #10198181 — 1995 TOYOTA COROLLA

TL*THE CONTACT OWNS A 1995 TOYOTA COROLLA. WHILE THE CONTACT'S VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE ON FEBRUARY 28, 2007, SHE WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. AT THAT TIME, ATRA INFORMED HER THAT THIS WAS THE SECOND TRANSMISSION REPLACEMENT. ATRA ALSO STATED THAT THE TRANSMISSION WAS DEFECTIVE AND THAT WAS THE ONLY TYPE THAT COULD BE USED IN HER VEHICLE. SHE PAID $845 TO HAVE THE TRANSMISSION REPLACED. IN MARCH OF 2007, THE DISTRIBUTION SYSTEM WAS REPLACED AT THE COST OF $650. ON JULY 25, 2007, THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE IT FAILED EMISSIONS. THE DEALER STATED THAT THE TRANSMISSION AND CATALYTIC CONVERTER HAD TO BE REPLACED. THE REPAIR WOULD COST $241. THE DEALER STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 226,400, AND FAILURE MILEAGE WAS 215,850.