NHTSA Complaint #10197459 — 2005 CHRYSLER PACIFICA

MY PROBLEMS BEGAN ON 10/03/05 @ 2,826 MILES. SINCE THAT TIME THERE HAVE BEEN A LITANY OF PROBLEMS THROUGH EIGHTEEN MONTHS. WHEEL SENSORS -6 WERE REPLACED. FRONT END NOISE LIKE A RUBBING SOUND. RETURNED TO DEALER SEVERAL TIMES. ACCELERATOR STICKING. RETURNED TO DEALER SEVERAL TIMES EACH TIME THEY LUBRICATED THE LINKAGE BUT AFTER TWO WEEKS THE PROBLEM CONTINUED. AT THIS POINT NOTHING ELSE WAS DONE CONCERNING THE ACCELERATOR. NEXT, PROBLEM A DEFECTIVE AXLE, REPLACED. POWER MODULE REPLACED. DOORS WOULD NOT LOCK AND CAR WOULD NOT START AFTER INSTALLATION OF THE POWER MODULE. THE CAR HAD TO BE TOWED TO THE DEALER. IT WAS REPAIRED. PARKING BRAKE ASSEMBLY FELL APART IN THE REAR BRAKES AS I WAS DRIVING DOWN THE HIGHWAY. PARKING BRAKE ASSEMBLY REPLACED BY THE DEALER. FRONT END VIBRATION AGAIN BROUGHT TO DEALERS ATTENTION. ANOTHER WHEEL SENSOR REPLACED. ON 5/24/07 BROUGHT MY PACIFICA BACK TO THE DEALER CONCERNING THE FRONT END NOISE. THEY REPLACED THE POWER STEERING PUMP ON 5/30/07. ON 6/04/07 RETURNED TO THE DEALER NOISE IN FRONT END STILL THERE. ALSO, THE ACCELERATOR STILL STICKS. CONCERNING THE FRONT END NOISE, THEY SAID THAT A POWER STEERING LINE WAS LEAKING AND THEY REPAIRED IT. THE ACCELERATOR BUTTERFLY WAS FINALLY REPLACED AFTER OVER A YEAR OF COMPLAINTS. ON 6/08/07 I RETURNED THE CAR BECAUSE OF THE SAME NOISE IN THE FRONT END EVERY TIME YOU TURN LEFT OR RIGHT. AT THIS POINT THEY DECIDED TO REPLACE THE STEERING RACK. I PICKED UP THE CAR ON 6/14/07 THE VIBRATION RUBBING NOISE WAS STILL THERE. I RETURNED TO THE DEALER ON 6/15/07. THE SERVICE MANAGER TOLD ME THAT THEY COULD NOT FIX THE CAR AND TO TAKE THE CAR HOME AND WAIT FOR CHRYSLER TO CALL. IT HAS NOW BEEN 6 WEEKS AND THEY HAVE NOT CALLED. I HAVE CALLED THE DEALER SEVERAL TIMES FOR UP DATES , THEY SAY THAT THEY DO NOT HAVE ANY INFORMATION. CHRYSLER'S LETTER, DATED 6/26/07 STATES, " WE CONSIDER THIS MATTER CLOSED," EVEN THOUGH THE CAR HAS STILL NOT BEEN REPAIRED. *TR