NHTSA Complaint #10197406 — 2004 FORD EXPLORER

I HAVE TAKEN MY FORD EXPLORER (2004 XLT V8 4WD) TO THE DEALERSHIP FOUR TIMES TO HAVE THE DIFFERENTIAL FLUID THAT IS LEAKING FIXED. I HAVE SPENT ABOUT $800 GETTING IT FIXED, NOT TO MENTION THE GAS THAT IT TAKES TO GET THERE AND BACK AND EACH TIME I PULL IN MY DRIVEWAY AND LOOK OUT TO SEE IT STILL LEAKING. AFTER THE SECOND TIME THAT I TOOK MY VEHICLE TO THE DEALERSHIP, THE SERVICE DEPARTMENT LADY TOLD ME THAT THEY DIDN'T KNOW WHY IT WAS LEAKING AND THAT THEY WERE GOING TO HAVE TO CONTACT FORD TO SEE IF IT WAS A RECURRING PROBLEM--AND OF COURSE IT IS---AND THEY HAD TO ORDER A DIFFERENT PART (THAT IS STILL NOT WORKING) TO FIX IT. COULDN'T THEY HAVE KNOWN THAT IN THE BEGINNING? NOW THEY ARE TELLING ME THAT IF THIS DOESN'T WORK THEY ARE JUST GOING TO HAVE TO REPLACE THE AXLES. I HAVE READ ON SEVERAL WEBSITES THAT THIS IS A PROBLEM THAT FORD IS NOT WILLING TO DO ANYTHING ABOUT. I WILL NO LONGER BE A FORD CUSTOMER DUE TO THIS. THANK YOU FORD FOR WASTING MY TIME AND MY MONEY! *TR